Privacy Policy

Diverz ("Diverz", "we", "us", "our") is an AMFI-registered mutual fund distributor (ARN-305911). This Privacy Policy explains what personal information we collect through our website and mobile app, how we use it, and the choices you have. By using Diverz, you agree to the practices described here.

1. Information we collect

We collect information you provide directly and information generated by using our services:

• Identity and KYC information: name, PAN, date of birth, gender, address, nominee details, bank account and IFSC, and other information required for mutual fund Know Your Customer (KYC) and Unique Client Code (UCC) registration with NSE/AMCs.
• Contact information: email address and mobile number, used for login, OTP verification, and service communication.
• Transaction information: mutual fund holdings, orders, SIP/SWP/STP registrations, mandate details, and transaction history.
• Technical information: device and log information collected automatically when you use our website or app (e.g. IP address, browser type, app version), used for security and troubleshooting.

2. How we use your information

• To create and maintain your investor account and process your mutual fund transactions.
• To verify your identity and comply with KYC/AML obligations under applicable SEBI and AMFI regulations.
• To communicate with you about your account, transactions, and service updates.
• To provide customer support and respond to your requests.
• To detect, prevent, and investigate fraud, unauthorized access, and security incidents.
• To comply with legal, regulatory, and tax obligations.

3. Sharing your information

We share your information only where necessary to provide our services:

• Registrars and Transfer Agents (RTAs) and NSE: to register your KYC/UCC, place orders, and process transactions on your behalf, as an AMFI-registered distributor.
• Asset Management Companies (AMCs): as required to process your mutual fund investments and redemptions.
• Payment and banking partners: to process UPI, mandate, and bank transfer payments.
• Regulators and law enforcement: where required by SEBI, AMFI, tax authorities, or applicable law.

We do not sell your personal information to third parties.

4. Data security

We use industry-standard safeguards — including encrypted connections (HTTPS/TLS), access controls, and authentication tokens — to protect your information. No method of transmission or storage is completely secure, and we encourage you to use a strong MPIN and keep your login credentials confidential.

5. Data retention

We retain your KYC and transaction records for as long as required under SEBI/AMFI regulations and applicable law, and for as long as needed to provide our services to you.

6. Your rights and choices

You may request access to, correction of, or deletion of your personal information, subject to our regulatory record-keeping obligations, by contacting us at info@diverz.in. You can update most KYC details from your account, or by using the Diverz app.

7. Cookies and local storage

Our website uses your browser's local storage to keep you signed in and remember your session — it does not use third-party advertising or tracking cookies.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date.

9. Contact us

For any privacy-related questions or requests, write to us at info@diverz.in or call +91 80887 88550.